Non-Returnable Digital Downloads Policy
Thank you for shopping at Essential Prints and Stationery. We appreciate your business. This Non-Returnable Digital Downloads Policy applies to all digital products sold on our website, including downloadable files, PDF journals, images, pre-made content, and any other digital assets we may offer in the future (collectively, “Digital Downloads”).
Please read this Policy carefully before purchasing any Digital Downloads from our website.
Understanding Non-Returnable Digital Downloads
We have a strict no-refund and no-return policy for all Digital Downloads. This means that once you purchase a Digital Download, you cannot return it or receive a refund for any reason.
Why are Digital Downloads Non-Returnable?
Due to the inherent nature of digital products, they cannot be physically returned once downloaded. Unlike physical products, Digital Downloads can be easily copied or distributed after purchase. This makes it impossible for us to guarantee that a returned Digital Download hasn’t been used or shared with others.
Verification Before Purchase
We understand that purchasing a non-returnable product can be a concern. To ensure you’re making an informed decision, we encourage you to take the following steps before purchasing any Digital Download:
- Carefully review the product description and details. Each Digital Download will have a detailed description that outlines its content, format, and any compatibility requirements.
- Preview the product, if available. Some Digital Downloads, such as sample pages or previews, may be available to help you understand the product before purchase.
- Contact us with any questions. If you have any questions or concerns about a specific Digital Download, please don’t hesitate to contact us at [insert email address] or [insert phone number]. We’re happy to help!
What if I have a problem with my Digital Download?
While our Digital Downloads are thoroughly tested before being offered for sale, we understand that technical issues can sometimes occur. If you experience any problems with your download, such as a corrupted file, missing content, or compatibility issues, please contact us immediately. We will do our best to troubleshoot the issue and provide a solution, which may include:
- Sending you a replacement download file.
- Offering you a different Digital Download of similar value.
- Providing technical support to help you use the Digital Download correctly.
Disclaimer
Unfortunately, we cannot guarantee that we can resolve all technical issues related to Digital Downloads. In some cases, the problem may lie with your device or software. However, we will always strive to provide you with the best possible support.
By purchasing a Digital Download from our website, you acknowledge that you have read and understood this Non-Returnable Digital Downloads Policy and agree to its terms.
Contact Us
If you have any questions about this Non-Returnable Digital Downloads Policy, please contact us at: